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Software Licensing Professional Services

As a software publisher, maximizing profitability hinges significantly on how well your license models meet the needs of the market and of your business. A well constructed and effective licensing implementation will:

  • Give your customers the tools they need to operate within the terms of their license agreements.
  • Help your sales teams more easily meet their revenue targets by limiting unauthorized and inadvertent over-deployment.

However, developing an end-to-end licensing architecture that meets your business goals while also ensuring a clean customer experience, is often more complex than licensing project leads expect. Realizing the full potential of a licensing system requires well thought out business objectives and the involvement of multiple stakeholders across the organization, from product management and engineering to operations and even sales.

A highly-effective licensing system requires a vision, a plan, an understanding of best practices, attention to detail, managed execution, and regular oversight.

We understand that licensing is unique for every organization, each with their own distinctive business goals and custom business processes. We also find that more often than not, the challenge in making licensing work is not technical; it has more to do with the intricacies of business integration and project management.

planning process  

Nobody understands this better, or can offer more real-world licensing process design and system implementation experience, than Gemalto’s team of Software Licensing Consultants and Implementation Professionals.

 

Whether you struggle with an existing implementation or aim to devise a new software monetization strategy, Gemalto offers a full suite of professional services in three categories – ranging from system discovery & design to technology implementation & integration and ongoing system assessment & optimization.

The mission of our Professional Services team is to define, and deliver the right licensing and entitlement management strategy for every client, every time.

 

White Paper - How to Get Software Licensing Right the First Time

This white paper explains why building a cohesive licensing team and aligning it with your business processes should take priority over integrating licensing technology with your software products.

Download the White Paper

LEAP Newsletter

LEAP is your essential quarterly guide to software licensing, entitlement, and protection.

Read the Newsletter


Discovery & Design Services

Whether you’re new to software licensing, already in the midst of a project, or about to embark on a new software licensing project, Gemalto will provide dedicated Software Licensing Consultants to lead an internal assessment of the business goals for your licensing system and go on to use these goals to define an actionable licensing strategy.

You will find gemalto’s hands-on approach to be deeply focused on your customers, your business processes, and your organizational needs.

Intended for software publishers completely new to software licensing, Gemalto offers a series of on-demand webinars and white papers created by our Software Licensing Consultants. They are designed to outline the scope and impact of licensing within an organization and then provide best practices for kick-starting your licensing process.

design process  

Explore our Software Monetization 101 resources and brochure overview.

 

Intended for software publishers in the midst of building or rebuilding their licensing strategy, this business process design and consulting service provides clients with a conceptual road map for their licensing needs. Throughout the course of this onsite session a dedicated Software Monetization Consultant will help identify the core objectives for your licensing implementation, gain a thorough understanding of your company’s unique business and operational processes, and then provide a comprehensive blueprint for how to most effectively integrate licensing into your organization. These consulting engagements are custom built for each client and range from educational seminars to deep-dive system and business process design.

 

Service Brief - Software Licensing Workshop: Strategy Design & Architecture Development

Learn about Gemalto's Licensing Solution Design Workshop which is intended for software publishers who are in the midst of building or rebuilding their software licensing strategy or implementation.

Download the Service Brief

LEAP Newsletter

LEAP is your essential quarterly guide to software licensing, entitlement, and protection.

Read the Newsletter


Implementation & Integration

Once the business objectives of a licensing project are agreed upon and the solution architecture is established, it is time to execute! With the insight gained from many years of successful implementations, our team is dedicated to helping you fine tune your license enforcement and management technologies in order to achieve an end-to-end licensing implementation tailored to the customer, operational, and business requirements unique to your organization.

Led by a project manager dedicated to your account, Gemalto’s team of Software Monetization Consultants will first gain a thorough understanding of your organization’s business objectives, internal processes, various back office systems, and technical requirements. Armed with that information the team will deliver a technical design for your licensing system and will work with your internal stakeholders to deliver the work required to bring your vision to life.

Introducing any new system into an organization’s operating processes is difficult; why not make sure you get it right the first time. Intended for new Gemalto customers, the two variations of this implementation service provides clients with installation, configuration, training, and deployment assistance for their licensing and/or entitlement management implementation and go-live efforts.

integration process  

Jumpstart Express focuses on the product installation process and is intended to ensure a smooth, out of the box deployment experience. For more detailed product configuration, user training, and data modeling Gemalto offers a more comprehensive Jumpstart package.Variations of this service are available for Sentinel EMS, Sentinel LDK, and Sentinel Cloud customers.

 

Most organizations have established order processing and fulfillment systems in place. Tight integration with these back-office systems is a critical factor in the success of any licensing implementation. This service provides clients with a team of experts who specialize in the creation and implementation of the necessary customizations, extensions, and plug-ins to ensure seamless integration between their Sentinel licensing system and other relevant back-office systems such as CRM, ERP, and more. Explore the Back-Office Integration service in more detail.

 

The purpose of the MySentinel service offering is to customize and personalize the Gemalto Sentinel products to suit your unique licensing needs and established workflows. Allowing you to grow your business and achieve the maximum return on your Sentinel investment.

With MySentinel service, you get a solution customized to your needs without the time and expense of developing a “custom” solution from the ground up. We create the appropriate modules and extend the user interface to adapt Sentinel to your unique environment – resulting in a solution perfectly matched to the needs of your organization.

 

Service Brief - Sentinel JumpStart

The Sentinel Jumpstart Service is designed to help new customers minimize setup time and ensure maximum utilization of their investment in Sentinel technology.

Download the Service Brief

LEAP Newsletter

LEAP is your essential quarterly guide to software licensing, entitlement, and protection.

Read the Newsletter


Assessment & Optimization

Sofware licensing is an ongoing process. Business models are constantly evolving and customer demands are always increasing. Many software publishers have an existing licensing strategy in place but may find it expensive and difficult to manage, lacking in functionality, or incapable of adapting to new business goals.

Gemalto’s Software Licensing Consultants specialize in system design and optimization. Whether you know how your licensing strategy needs to evolve or you just know there is a broken process somewhere, a Gemalto Licensing Consultant will clarify your organization’s new or additional business goals for licensing; conduct an assessment of your existing licensing processes; and then define an actionable plan for evolving your licensing strategy.

Achieving and maintaining the highest level of security against unauthorized use, distribution, and manipulation of software is a never-ending task. This service provides clients with the ability to gauge the security of their existing licensing implementation.

optimization process  

Once the security assessment is completed clients receive a detailed vulnerability report highlighting areas of weakness and recommendations for improvement.

 

Just as our clients are constantly improving their offerings, Gemalto is always developing and delivering new features for the Sentinel portfolio of Software Monetization Solutions. Intended for existing Sentinel customers, this service is designed to help ensure clients are taking advantage of all that their Sentinel implementation has to offer. This service includes an assessment of the existing licensing implementation as it relates to every level of the product lifecycle, and a comprehensive set of recommendations for how to improve the implementation to save time, reduce costs, enhance customer experience, and improve security. View more detailed information on our Implementation Tune Up service.

 
Implementation TuneUp

Service Brief - Implementation TuneUp

Intended for software publishers that are using a licensing system of any kind, this service is designed to help ensure your licensing implementation is optimized and able to scale as your business goals and products continue to evolve.

Download the Service Brief

LEAP Newsletter

LEAP is your essential quarterly guide to software licensing, entitlement, and protection.

Read the Newsletter


Expert Software Licensing Consultants and Implementation Professionals

Gemalto’s Software Licensing Professional Services Organization features the industry’s most sought after software licensing system design, implementation, optimization, and management experts. Gemalto’s team of Software Licensing Professional have been trusted by the world’s largest software and technology vendors to define, design, and deliver some of the industry’s most sophisticated licensing Ecosystems.

Each of Gemalto’s Software Licensing Professionals bring an unparalleled amount of experience designing, launching, and managing some of the industry’s most complex licensing systems that manage millions of installed software seats including enterprise-level development tools from IBM Rational and Telelogic as well as CAD/CAM solutions from PTC.

Gemalto’s Software Licensing Professionals fully understand the need to focus on integrating your licensing solution into your business processes in a way that serves the myriad of organization needs across your enterprise. Gemalto specializes in designing overall licensing solutions and sustainable programs.

The team of software and project management professionals is dedicated to tailoring Gemalto’s licensing and entitlement management solutions to fit into the business processes and back office systems unique to each organization. They are experienced with providing solutions to ISV’s operating in various market segments and around the world, and have delivered a wide range of customized technical solutions using a variety operating systems, development platforms, and interface protocols. Gemalto is proud to guide software and technology vendors through the entire life of their licensing project.

Contact your Gemalto representative today to request a no obligation phone consult and find out how our licensing professional service team can help your organization.


White Paper - How to Get Software Licensing Right the First Time

This white paper explains why building a cohesive licensing team and aligning it with your business processes should take priority over integrating licensing technology with your software products.

Download the White Paper

Service Brief - Software Licensing Workshop: Strategy Design & Architecture Development

Learn about Gemalto's Licensing Solution Design Workshop which is intended for software publishers who are in the midst of building or rebuilding their software licensing strategy or implementation.

Download the Service Brief

Service Brief - Sentinel JumpStart

The Sentinel Jumpstart Service is designed to help new customers minimize setup time and ensure maximum utilization of their investment in Sentinel technology.

Download the Service Brief

Implementation TuneUp

Service Brief - Implementation TuneUp

Intended for software publishers that are using a licensing system of any kind, this service is designed to help ensure your licensing implementation is optimized and able to scale as your business goals and products continue to evolve.

Download the Service Brief

LEAP Newsletter

LEAP is your essential quarterly guide to software licensing, entitlement, and protection.

Read the Newsletter


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