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Sentinel EMS

A unified, web-based licensing and entitlement management platform designed to support the entire product lifecycle

Sentinel EMS is a web based Licensing and Entitlement Management system that enables software developers and device manufacturers to maximize revenues and streamline business operations. The Sentinel EMS platform includes out-of-the-box interfaces for license generation, activation, tracking, reporting, and back-office integration and customer self-service portals.

These features enable customers to improve business operations thereby enhancing the end-user experience and maximizing profitability. Sentinel EMS can be hosted on premise or on Sentinel Managed Application Hosting Services for improved delivery, reliability and security.

Sentinel EMS, fully integrated with Gemalto's Sentinel RMSLDK and Cloud solutions can also be used with any licensing technology. Sentinel EMS provides you with a means to centrally manage different licensing systems via a single, consistent interface to employees, partners, and end-users for managing their software licenses.

Request a FREE Trial of Sentinel EMS


 

Sentinel EMS Free Trial

Are operational tasks associated with licensing weighing down internal resources or complicating your customer experience? Streamline your back office processes with our web-based entitlement management system.

Download Your FREE Trial

EMS Product Brief

Product Brief - Sentinel EMS

Sentinel EMS offers the most robust and feature-rich entitlement management solution available on the market. Sentinel EMS enables customers to consolidate all entitlement management processes on a single unified platform for any type of licensing enforcement methods including homegrown and commercial third party off-the-shelf products. ​

Download the Product Brief

FS White Paper

White Paper - Embracing Software Propels Growth in IoT Era

White paper exploring how device vendors must transform into software companies or become obsolete.

Download the White Paper

EMS-FB-Improve

Feature Brief - Improving your Customer Experience with Sentinel EMS

A guide to providing a streamlined, customizable, and user-friendly licensing experience that meets growing customer expectations.

Download the Feature Brief


Operating Systems

  • Windows 7.0 and Windows 8.0
  • Windows XP (x86 and x64)
  • Windowsserver 2003, 2008

Java Runtime Environment

  • Java Runtime Environment (JRE 7 update 5)
  • Microsoft .NET Framework 2.0
  • Microsoft Windows Installer (MSI) 4.5

Apache Tomcat7 Server

  • Apache Tomcat7 as a server or service

Microsoft SQL server 2005/2008 (you may install on either a local or remote computer)

  • Microsoft SQL Server 2005 x86/x64
  • Microsoft SQL Server 2005 Express Edition x86/x64(must be enabled for remote connections)
  • Microsoft SQL Enterprise 2008 x86/x64
  • Microsoft SQL Enterprise 2008 R2 x86/x64

Web Browser

  • Internet Explorer (32 bit)versions 7,8,9
  • Mozilla Firefox (32 bit)version 13 onwards
  • Google Chrome (32 bit) version 20 onwards


 

Sentinel EMS Free Trial

Are operational tasks associated with licensing weighing down internal resources or complicating your customer experience? Streamline your back office processes with our web-based entitlement management system.

Download Your FREE Trial

EMS Product Brief

Product Brief - Sentinel EMS

Sentinel EMS offers the most robust and feature-rich entitlement management solution available on the market. Sentinel EMS enables customers to consolidate all entitlement management processes on a single unified platform for any type of licensing enforcement methods including homegrown and commercial third party off-the-shelf products. ​

Download the Product Brief

FS White Paper

White Paper - Embracing Software Propels Growth in IoT Era

White paper exploring how device vendors must transform into software companies or become obsolete.

Download the White Paper

EMS-FB-Improve

Feature Brief - Improving your Customer Experience with Sentinel EMS

A guide to providing a streamlined, customizable, and user-friendly licensing experience that meets growing customer expectations.

Download the Feature Brief


Versatile Packaging
Customize product packages and licensing models to meet customer needs and adapt to evolving market trends.

  • Less Development Effort: Build new product packages and license models quickly and easily, without additional engineering.
  • Flexible Licensing: Deploy popular and custom licensing models including trial, subscription, perpetual, seat-based and per-use licensing
  • Catalog Management: Define a feature-based product catalog to ensure accuracy, simply distribution and increase efficiency.
  • Protect Once Deliver Many: Deliver the same package to individual users or across thousands of enterprise domain users.

Customer Self Service
Deliver a wide range of customer self-service licensing and entitlement management capabilities.

  • Cost Reduction: Enable customers to activate and manage licenses independently via intuitive web interface.
  • Account Management:  Authorize customers to activate, renew, upgrade, and  transfer ownership of products without contacting customer support.
  • Web Portal Branding: Fully customize the design of your web portal to match your company brand.
  • Workflow Integration: Integrate custom workflows into your web portal interface to fit in with your back office services and applications.

Vendor Agnostic Licensing
Support any type of licensing enforcement method including Sentinel, homegrown and third party products.

  • Centralized Management: Manage different licensing enforcement systems via a single interface.
  • License Generation: Simplify fulfillment processes and reduce the complexity of license generation with a unified management system.
  • Multiple Deployment Models: Support any type of deployment including on-premise, cloud or hybrid licensing and provisioning.
  • Consistent User Experience: Create a familiar and intuitive user experience for all products and workflows.
  • Back-Office Integration: Utilize web services to integrate data with ERP and CRM systems.

Usage Tracking & Reporting
Utilize usage data to ensure license compliance, gain insight about use of features, and send license status notifications to customers.

  • Feature Usage: Gain insight about how your products are deployed and which features are used most.
  • License Compliance: Utilize entitlement tracking and reporting tools to ensure compliance to paid license usage.
  • Business Intelligence: Evaluate new packaging, pricing, and distribution models based on accurate usage tracking data.
  • User Notifications: Send product renewal, upgrade and service pack notification emails to customers.

Multi-Channel Distribution
Empower distributors, resellers, system integrators and OEM suppliers to distribute, activate and provision customer entitlements.

  • Channel Support: Improve entitlement distribution, activation, provisioning, reporting and support for each channel.
  • Billing Information:  Gather activation and entitlement consumption data to ensure accurate billing.
  • Multi-Tier Administration: Enable business partners to access, view and activate entitlements for end-customers.
  • User Notifications: Send email notifications to multiple recipients associated with a transaction or entitlement.
  • Web Service Administration: Perform online administration of channel partners, OEM suppliers and third party vendors.

Back-Office Automation
Deploy a fully automated license fulfillment, delivery, tracking and reporting solution with seamless integration to back-office applications.

  • Streamlined Operation: Minimize time-consuming, manual data entry, reduce errors and deploy standardized procedures to ensure compliance.
  • Role-Based Administration:  Create, edit and manage users, roles, and permissions across the organization.
  • Data Consolidation:  Centralize all licensing-related customer data, gain access to accurate up-to-date data and publish to ERP and CRM systems.
  • Audit History: Display a detailed view of entitlement transaction and activation activities.

Electronic Software Delivery(ESD)
Automate entitlement driven distribution and delivery of software and digital content.

  • Global Distribution Services: Enable customers to access and download content or software products directly from the Internet.
  • Cost Reduction: Eliminate the need for costly manufacturing distribution and delivery of software to customers.
  • On-Demand Scalability: Support any file size for both low volume and high volume releases.

Gemalto has partnered with the industry leader in ESD business, Akamai to resell their ESD services which offer a robust mechanism to fully cater the needs of ISVs for digitally delivering their software products anywhere around the globe. For more details, please refer the documents below:


EMS as a Service
EMS can be deployed on-premise or as a cloud based solution backed by a full range of specialized hosting services.

  • Fast access to EMS applications and services
  • Guaranteed 99.99% uptime
  • Complete lifecycle management
  • Built-in data security mechanisms
  • Automatic upgrades, service packs and data backup
  • 24-hour monitoring and support services
  • Skilled application support

The Connectors offered with Sentinel EMS are a simple, yet powerful add-ons that provide software publishers with an instant “out-of-the-box” connection between their ERP/CRM and the Sentinel EMS system:

Sentinel EMS Connectors
Establishing a strong interface between the system that generates and manages your software licensing and entitlements, and your ERP/CRM systems is a vital part of any successful licensing solution and can provide invaluable insight into your customers.

 


 

Sentinel EMS Free Trial

Are operational tasks associated with licensing weighing down internal resources or complicating your customer experience? Streamline your back office processes with our web-based entitlement management system.

Download Your FREE Trial


Sentinel EMS Free Trial

Are operational tasks associated with licensing weighing down internal resources or complicating your customer experience? Streamline your back office processes with our web-based entitlement management system.

Download Your FREE Trial


 
EMS Product Brief

Product Brief - Sentinel EMS

Sentinel EMS offers the most robust and feature-rich entitlement management solution available on the market. Sentinel EMS enables customers to consolidate all entitlement management processes on a single unified platform for any type of licensing enforcement methods including homegrown and commercial third party off-the-shelf products. ​

Download the Product Brief

FS White Paper

White Paper - Embracing Software Propels Growth in IoT Era

White paper exploring how device vendors must transform into software companies or become obsolete.

Download the White Paper

EMS-FB-Improve

Feature Brief - Improving your Customer Experience with Sentinel EMS

A guide to providing a streamlined, customizable, and user-friendly licensing experience that meets growing customer expectations.

Download the Feature Brief

 

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